Online Business Manager:
- Exploring potential business avenues for achieving increased business growth in HORECA/Institutional Business
- Deliver the sales objectives of volume, value, market share and in-store execution; and acquire new food service accounts across the HORECA channel
- Interact with Admin managers, procurement heads, purchase managers, F&B managers& General Managers
- Mapping the requirment of HORECA Business providing best products and services and achieving profitability growth
- Ensuring customer satisfaction by achieving delivery & service quality norms
- Expanding company product business in HORECA segment
- Define monthly and quarterly plans to drive volume, value, market share and activation in the region
Driving Businesses via B2B Sales. Develop different HORECA Channels
- Appointment of Stockiest/ distributor, & maintain relations with existing Clients and Create new Clients as well
- Client Relationship Management
- Foster good teamwork
- MIS & Reporting
- Perform any other duties as assigned
- Minimum 2 years of proven prior experience into HORECA sales; Experience of selling home cleaning products is must
- Good communication skills
- Candidates from FMCG industry will be preferred
Responsibilities:
- Understanding of all online portals like Amazon, Flipkart etc.
- Listing & Catalogue Management different online portals (Individual and bulk Listing)
- Product promotion by making our products visible to all
- Returns Management and Claim of our products.
- Responsibility of operations, execution, sales on all e-commerce and our own website too.
- Listing updating of products on all websites in such a manner that is will improve Company brand presence, visibility which turns out in to sales.
- Inventory Management along with Stock existence updating on frequent basis.
- Comparison of prices and products listing from other competitive websites.
- Monitoring of sales, catalogue, promotions, returns, refund, customer issues and update accounts, replacement process Etc.
- Competitive analysis of our competitor products.
- Ensure great customer experience on our listings.
- Assisting management in decision making to best of your knowledge to promote our company.
- When working in a team you have to assist your juniors to attain proficiency.
- Other responsibilities related to listing.
- To manage brand on all the E-commerce panels like Amazon, Flipkart, Snapdeal, Ebay (International)
- Must be highly compatible with Amazon Vendor Central, Flipkart/Snapdeal/Ebay seller Central
- To manage listings for the platform and make all product listings as informative and appealing as possible
- Coordinate with internal employees/agencies for any catalogue related work Photoshoot/content etc.
- Manage and maintain Product Reviews/Ratings and Seller Ratings at the highest levels
- Coordinate with internal Operations teams for accurate and timely dispatch of goods
- Act as a POC for any seller account related queries
- Create dynamic pricing methods to achieve price competitiveness
- Manage account on-boarding and support in the process
- To manage stock levels in the warehouse
Job Description::
- - Responsible for modern trade sales for assigned area
- Achieve annual sales targets for the designated Key accounts
- Build a pricing structure for the key accounts in line with the company guidelines
- Closure on Terms of Trade with the key accounts
- Ensure profitability as per the desired norm
- Build visibility and off take programs
- Build a supply structure with the lowest cost for Key customers
- Be the supplier of choice with the designated key accounts s